How to QUICKLY fix your computer when images and videos are downloading SLOWLY Or NOT LOADING AT ALL

 Are you or your students experiencing slower than normal loading speeds on your computer?

Are you noticing that some images in Canvas or other programs are not loading like they usually do?

Are you having trouble getting Screencastify videos or YouTube videos to download?

BEFORE you call for help, always try clearing your browsing history, cookies, and cache.

To Clear Your Browsing History, Cookies, and Cache:

1. Go to the 3 dots in the upper right corner of your Google Chrome web browser.   

2. Click on "History", then in the new window that appears, click on "History" again.

3. Click on "Clear Browsing Data" on the left.

4. Make sure all of the boxes are checked. Click on "Clear Data". Let this run; you will see a small wheel spin near the bottom of the screen. When the wheel stops spinning, the process is complete.

You should notice faster loading times and images and videos should load completely. If this does not solve your issue, then reach out to a Tech Trainer or your building Tech Person for more help.